My sincere condolences on your loss. I have interacted with Diane throughout my 16 years at HSBC on and off – and I recall all the times when an urgent meeting needed to be slotted into the calendar and she was already ready to help and accommodate, no matter the situation. It’s an immense loss to the world to lose a person who brought so much warmth and kindness to others. May the happy memories give you comfort during this difficult time.