Sally-Ann was one of the warmest and kindest people I have had the privilege to know and work with. She always made time for everyone, and it was always a pleasure to come into the office and see her smiling face. Sally-Ann loved to bake and was always bringing in treats for us all to try, her cakes and sausage rolls were always popular at our charity bake sales. Sally-Ann was amazing at her job, nothing was ever too much trouble, she took great pride in her work and was extremely well liked by everyone – the office just won’t feel the same without her. I want to extend my sincere condolences to Sally-Ann’s family, who I know she loved so very much – I am sending prayers to you all at this truly difficult time. We won’t forget Sally-Ann, she will always be ingrained in the Guidehouse culture and in our hearts.