It’s so hard to find adequate words. I’ve known Dunc for over 25 years, through many of his different roles, and he was always the same,  kind, caring, energetic and always positive, with a big heart.

As Field Service Manager he led our team brilliantly, but he was also an integral part of it. He saw each of us as experienced leaders in our own work, and he created a wonderful blend of leadership, support and guidance, alongside giving each of us the autonomy and trust to do what the team does best. When things were difficult he lifted us, and he always strove to get things done. In meetings he led with genuine interest, and he made sure every one of us knew our individual work, and the wider team’s efforts, were truly appreciated. He was always available at the end of a phone, work related or otherwise.

He loved our field service team meals out, whether a bar meal or a curry. He just enjoyed spending time with us away from the office and catching up, always smiling, laughing and cracking jokes. But he was also the most caring and thoughtful man.

At our last Christmas meal, I sat next to him at a huge round table in a Chinese restaurant. As we chatted, he remembered to ask about my daughter Hannah, who had just committed to an athletics scholarship in the USA. It was a really emotional time for me, and I suddenly welled up, full of pride but also thinking about her being away for four years. Dunc was so empathetic. Having a young daughter himself, I could sense he truly understood what I must be feeling. He daftly apologised, worried he’d upset me, when really he’d done the opposite. The fact that he’d remembered to ask about my daughter, in a busy work setting, was simply who he was.

He was a big character, full of energy, passion, laughter and zest for life. But it’s those small moments of kindness, listening and empathy that I’ll remember most.

Thank you, Dunc. My deepest condolences to Jacquie, Amelia and all the family.

Rest easy, mate. x

Rob