Bernard made people feel welcome. He was always so genuine and down to earth, a real people person. I worked closely with Bernard while completing my Ph. D and post-doctoral studies at Warwick Business School, evaluating an NHS quality improvement programme. I learned a lot about leadership and the NHS from Bernard. As a far-from home Canadian, he made me feel welcome and appreciated where I was from, often striking up conversations about holiday plans and good food. I feel genuinely blessed to have been able to receive his guidance and friendship during that time. I am saddened to learn that he is gone so soon. I never had the chance to thank him for his kindness, insights, or the lightness that he brought to life.