I worked with Emma initially at RBS where she was an energetic and driven HR professional, juggling multiple projects and delivering at pace. Amongst other roles I knew her best when she worked as part of a busy HR Director’s office and she managed to not only get things done, but also maintain relationships with colleagues and a sense of humour under pressure.  We stayed in touch over the years and I was delighted that she was at Baillie Gifford when joining the firm, she reached out and got in touch to welcome me before I joined, a thoughtful touch that was much appreciated, and was keen to help my on-boarding when I started. We met several times over the next few months to discuss and shape her role, having a professional focus was very important to her and she wanted to ensure that her role would be meaningful and make use of her skills and experience. She was honest and direct in her approach and we built a good understanding and mutual trust during these conversations. I have no doubt that she made a difference to her colleagues in the department and the firm, focussing on developing others and making things better. She was committed to coaching those less experienced to succeed, leading by example and generously sharing her time and knowledge. Emma achieved a great deal both professionally and personally and I am glad to have known her and to share in remembering her positive impact as a professional woman.