Louise was very much a woman for all seasons. She managed to combine being empathetic, caring and encouraging with being single minded, determined, strong and professional in a seamless way that was truly unique. When we worked at Pebble Mill together nearly 30 years ago, she was my role model. We were both working mothers and Louise was so kind and helpful in sharing tips and strategies for combining motherhood and a career. Alongside being a full time mother and sound supervisor, Louise was also a force to be reckoned with in the union. She stood up against injustice and made people listen in her calm and indomitable style. When Louise was at the helm you knew everything would be ok. She was so capable and unflappable. She was brilliant at her job. Everyone trusted in her ability to get the job done and she did it with a quality of warmth and generosity. Louise was approachable and you felt you could talk to her about anything. From Kenya to Delhi and many other locations, Lou and I would discuss dealing with all sorts on OB’s from rudimentary plumbing to swarms of insects in the control rooms. Lou would somehow manage to make me feel that she understood and sympathised and that we were ‘in it together’. And yet she would also demonstrate how she took it all in her stride. I looked up to Lou. She was awesome. But she never ever made me feel anything other than listened to. When I lost my husband, Lou managed to find just the right thing to say. I didn’t feel either patronised by platitudes or that she didn’t understand the enormity of my loss. Neither did she make such a fuss that I was in danger of getting over emotional when I needed to stay professional. I just felt I had someone in my corner. Louise was a remarkable lady. Shine bright in heaven Lou, as you did down here. You will never be forgotten.