I feel so sad that we have lost such a kind, calm, caring and professional colleague and can only imagine how much greater the gap will be for Am’s family. Every interaction I had with Am left me feeling reassured and confident that I had been heard and that there would be a solution for the charity need I presented. Remembering Am with fondness and respect – and sending heartfelt good wishes to those closest to her. What a loss. But what a life well lived – so glad to have shared it.