I got to know Margaret from being in the senior leadership team together for rail analysis, mainly via our weekly meetings where we would talk about the needs and welfare of the team. Margaret was a powerful presence – whenever she spoke, we would all listen. She cared profoundly for the people in her team and across the whole division, and was clearly driven by the desire to do the best for them. I loved the way she would cut through any pretences and call out nonsense for what it was – often in a way that was as witty as it was truthful. We all miss her very much, and I know that in future SLTs I will find myself thinking ‘what would Margaret say?’. I can only imagine how her close family will be feeling low – sending you the warmest of wishs at this very difficult time.