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Book of Memories of

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Alan Miller-Young

A collection of thoughts and reflections about our wonderful colleague, Alan, who will be so deeply missed by all at HC-One. Such a larger than life character, huge heart and cracking sense of humour.

Book Owner: Paula Hulse
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Clare Boden

To all of Alan’s loved ones, I am so sorry for your loss. I have worked at HC-One for nearly 5 years, but it is in the last couple of years that I really got to know Alan. My ‘go to person’ when I was having a rubbish day, always making the time to hear me out and make me feel better with his fantastic sense of humour. Oh, how I miss all of his stories from years gone by. What a wonderfully varied and rich life Alan had. My heart bursts with pride when I think about how much Alan fought for gay rights over the years, and continuing to fly that rainbow flag at HC-One. I have such wonderful memories of Alan that I will cherish forever. Bailey saying hello to me and my newfoundland’s during our video calls, dancing together during our night’s out, that infectious smile, and the voicemail message (with his Scottish accent) that would be the same every time “Clare, it’s Alan give me a wee buzz back”. If only I could give him a “wee buzz” now, I would say “Thank you Alan for being a fabulous work colleague and an even …

Jo Hale - Watershed

We have known Alan since 2011 when we were involved in creating HC-One from a substantial number of Southern Cross services.  From the very beginning we knew that Alan was hardworking, trustworthy, kind, keen to provide the best possible service that he could, personable and authentic.  He was a consummate professional always delivering services with good humour and humanity.  That made him a competent and safe pair of hands.  Our opinion of him has grown the more that we have got to know him.    We never met Keith or Bailey or the cats, but we felt that we knew them well.  He talked about them all with such pride.      The world was a better place for having Alan in it and it has been a complete privilege to have known and worked with him.  We will miss him.    From everyone at Watershed     …

Laura Turnbull

I am not sure of the words to say in the face of such a difficult loss of our dear dear Colleague Alan. Alan was the warmest and most genuine person and always had time for anyone. His smile and love for life was so truly contagious.   I will always remember when I first saw him in the Darlington support centre after the lockdown and he greeted me with the biggest hug, it meant so much.   Alan, you will be so truly missed by your HC-One family – we all loved you so much.   To Keith, Bailey & all of Alan’s family my deepest condolences, you are in my thoughts.   With all my love x …

Paula Hulse

Alan and I worked together many years ago at HC-One before we sadly both went on different journeys. I rejoined HC-One last year, seeing Alan for the first time at the conference and was greeted with a huge hug, it was a delight and pleasure to be reunited with my ‘old’ colleague, knowing he was here too would make the difference to me settling back in. I’ve been privileged to have had 12 months with him in my life again and so enjoyed my time at Pride this summer with both Keith and Bailey by his side, it was an honour to see the warmth and contentment they all shared. There will truly be no-one like Alan, a colourful and cheeky character, who I and many colleagues will miss so much, thank you Alan for being a part of my life. …

James Morrissey

Dear Keith, Family, and Friends of Alan,   It is with deepest sympathy that I find myself writing a message attempting to convey my heartfelt sadness following the passing of Alan.   I only had the pleasure of working with Alan for just a few months, and I can honestly say that in recognising the direct positive impact Alan had on me personally in this short time, there is no doubt regarding the scale and magnitude of lasting impact Alan has had across the many peoples’ lives he has touched. A charming, thoughtful, kind and – dare I say – ‘cheeky’ individual. Alan always demonstrated the ability to see the positive in things, act selflessly, both engage and inspire others, as well as passionately stand-up for what he believed in; an incredibly admirable set of personal traits.   It was my second day at HC-One, 2nd August this year, where I first met Alan at a face-to-face team meeting in Manchester. Alan’s contributions throughout the day were very considered and he clearly knew how to read a room, using a combination of his wit and wisdom at all the appropriate moments – a natural leader who others respected and …

Sarah Routledge

Alan was such a delight to see around the office. Over the years his great sense of humour has helped us through some difficult times. He will be so greatly missed. …

Fiona Peggs

I am so sorry for your sad loss.  Although I have only known Alan for the past year since joining HC-One, he was always so welcoming and thoughtful.  It was a pleasure to work with Alan, he was so helpful and knowledgeable, I will miss him and his friendly smile. …

Kate Arnot

I started working for HC-One January 2021 and met Alan whilst supporting on the vaccine mandate.   As soon as I met Alan on teams his lovely smile and kindness made me feel very welcome, from then when I ever I had a HR query or vaccine query Alan was my go to.   Nothing was too much trouble, he was always so helpful!   As our little friendship grew, Alan shared his love for his holiday each year with Keith to see Pride! Well then we really hit it off! I told Alan that back in the day I used to have a Beauty salon in Liverpool where most of my clients were the most fabulous Drag Queens and Pride was part of me!   We had so many giggles in such a short time of knowing each other, whenever I would see an email from Alan or a teams pop up it always made me smile.   I will miss Alan very much, he was a genuine ray of sunshine who brightened up my day.   My love and thoughts are with Keith and Alan’s loved ones at this very sad time.   …

John Handley

I’ve only known you for a short time Alan, yet your colourful charm, exuberance and basic humanity has left a beautiful mark on me. Bless you, my friend. …

Carol Dight

To Keith, and Alan’s wider family, Words will never do justice to the loss that so many people will feel, and I cannot begin to comprehend the loss that you will feel, and the gap that Alan will leave in your lives.    Alan was a colleague like no other, he touched everyone he came into contact with; his warmth and love for other people was very clear, and he did everything he could to support others.  We spent a lot of time working together, and Alan was one of the people I first met when I joined HC-One and he was one of the reasons I stayed, he was truly unique and his ability to make everyone smile was infectious.   He talked about things that were important to him, we knew a little about his life with Keith, Bailey and things like baking, fun weekends, his running, and his love of life.   Alan . . . no-one can come close to this lovely man, I am so very sorry for your loss.  He will always be remembered.    …
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